February 2015 – Present (4 months)Houston, Texas Area
Senior Project Manager responsible for EpicCare ambulatory system redesign and ICD-10 conversion. Created project plan for Ambulatory Redesign and ICD-10 conversion projects. Developed timeline and guidelines for projects. Responsible for managing projects using the PMO methodology
Created the Change Management process. Created all helpdesk policies and procedures. Project manager/Lead for The Christ Hospital Medical Associates offices. Project manager for the design, build and training for Spectrum Rehab. Managed the implementation team responsible for sales to the community doctors, surpassing and almost doubling the department goal in sales.
Project Manager/Lead for implementation and support team for multiple concurrent go-lives. Created project plans for Community Connect sites. Created workflow and design documentation for specialty build, which included: decision documents, communication plans, work plans, gap analysis documentation, etc. Created and modified demo scripts for EpicCare Ambulatory presentations. Designed the sales plan for a Community Connect program. Responsible for creating all Help/Service Desk protocols. Increased the first call resolution from 11 to 47 percent. Lead the discussion for creating the change management process. Led other consultants in efforts to support the employed team build and clinical content review.
Created Project Plan for Community Connect Program. Developed timeline and guidelines for Community Connect Program. Responsible for creating cost analysis and fair market value for Community Connect Program. Planned for staffing projections of the Community Connect Program. Designed marketing plan for Community Connect Program. Work on increasing community involvement with the Community Connect Program.
Doing Project Management for the Revenue Cycle Department. Projects include Inpatient Charge Capture, a disaster recovery plan for Revenue Cycle, setting up E Signature Pads, restricting disclosure of self pay, and pre surgical workflow improvement.
Multi-phase ambulatory, HOD, and hospital go lives in Missouri, Arkansas, Kansas and Oklahoma over a 5 year period.
Community Connect project involving pediatric primary and specialty clinics over 2 years. Provided analysts and Project Management. Atlanta Georgia area. Implementation across the state of Georgia. Project Manager for multiple Community Connect/Interface projects. Lead for a multi-office Community Connect implementation. Build and implementation specialist for a Community Health Record program for multiple large practices.
Multi-phase Big Bang Go lives for hospitals, HOD’s, and Ambulatory clinics. Alegent Creighton Health is owned by Catholic Health Initiatives. Omaha, Nebraska area.
Provided analysts for the Oncology Service line that worked on developing a unified strategy for the implementation of Epic across multiple regions. Provided project management for the plan to integrate Mosaic with Epic for radiation oncology.
Provided project management and analysts to develop scripts for Dress Rehearsals across all of Valley’s community hospitals and critical care access hospitals. Also provided project management to lead the teams who performed the Dress Rehearsals.
Working with the Chief Information Officer of Rush Copley Medical Center to do a strategic assessment of a Community Connect offering, which included detailed scope assessment for the Service level agreement, a gap analysis, pro’s and con’s analysis, resource plan, implementation timeline, and implementation budget for the project. Also provided an analysis of key third party software systems that would need to be interfaced. Worked with hardware and infrastructure to determine needed hardware, interfaces, servers, switches, etc.
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